Course resource
SOP and Documentation Template
Writing your capstone down so someone else could run it — and so you can, six months from now.
Why this is part of the capstone
An undocumented automation is a liability with a countdown on it. It breaks while you are away, or you return to it in March and cannot remember what it does.
It is also the difference between "I built a thing" and "I built a thing my team uses", which is the difference that matters professionally.
The one-page SOP
One per workflow. If it does not fit on a page, the workflow is too complicated.
# SOP: [NAME]
Owner: [WHO] Backup: [WHO]
Created: [DATE] Last reviewed: [DATE]
## WHAT IT DOES
[Two sentences. What problem, what outcome.]
## WHEN IT RUNS
Trigger: [PRECISELY WHAT]
Filter: [WHAT IS EXCLUDED]
Volume: [N] per [PERIOD]
## THE STEPS
1. [STEP] -> [WHAT COMES OUT]
2. [STEP] -> [WHAT COMES OUT]
3. [STEP] -> [WHAT COMES OUT]
## WHERE THINGS LIVE
Workflow: [LINK]
Prompts: [LINK]
Knowledge: [LINK]
Logs: [LINK]
Credentials: [WHERE, AND WHO CAN ROTATE THEM]
## THE HUMAN STEP
Who reviews: [WHO]
What they check: [SPECIFICALLY WHAT]
What happens if they do not: [CONSEQUENCE]
## WHEN IT BREAKS
| Symptom | Likely cause | Fix |
|---|---|---|
| | | |
TO STOP IT: [EXACT STEPS]
Manual fallback while it is down: [WHAT TO DO INSTEAD]
If you cannot fix it: [WHO TO CONTACT]
## COST
Per run: [X] Per month: [Y]
Alert set at: [Z]
The three lines people omit and later need: how to stop it, the manual fallback, and who can rotate the credentials.
Writing it with AI
Here is my workflow: [DESCRIBE IT STEP BY STEP]
Here are the prompts it uses: [PASTE]
Write a one-page SOP using the template below.
Then tell me what you could NOT determine from what I gave you —
those are the gaps I need to fill in.
[PASTE TEMPLATE]
That second instruction is the useful part. The gaps it finds are exactly what a new person would ask.
The documentation checklist
Before you call the capstone done:
The what
- One-sentence description a non-technical person understands
- The problem it solves, and for whom
- What it deliberately does not do
The how
- Every step listed with its input and output
- Every prompt saved somewhere outside the workflow
- Model and temperature recorded per AI step
- Trigger and filter documented precisely
The operational
- How to stop it
- What breaks if it stops
- Manual fallback
- Known failure modes and their fixes
- Cost per run and per month
- Who owns it, and who covers when they are away
The evidence
- Baseline measurement, before
- Measurement after
- Screenshots or a short recording of it working
- At least one example of real input and output
The honest part
- What it does badly
- What I would build differently
- What I decided not to automate, and why
That last section is what distinguishes a capstone write-up from a sales pitch, and it is the section experienced people read first.
The demo
Two minutes. Three parts.
- The before. "This took me 40 minutes every Monday. Here is what I actually did."
- The after. Run it live, or show a recording. Real input, real output.
- The number. "40 minutes to 6. Here is how I measured it."
Do not explain the architecture unless asked. Nobody cares which platform you used; they care that the problem went away.
The case study write-up
Useful for a portfolio, a performance review, or a client conversation.
PROBLEM
[Who had it, how often, what it cost them]
BASELINE
[The measurement, before]
APPROACH
[What you built, in plain English. Two paragraphs.]
RESULT
[The measurement, after. Be honest — include what did not improve.]
WHAT WENT WRONG
[The failures and what you learned. This section is the credibility.]
WHAT I WOULD DO DIFFERENTLY
[One or two things]
The "what went wrong" section is the one that gets you hired. Anyone can describe a working system; describing how you debugged it demonstrates you actually built it.
Review cadence
| Date | Still in use? | Still working? | Cost | Changes made |
|---|---|---|---|---|
Quarterly. If it has not been used in three months, turn it off — an unused automation still costs money and still breaks.